Where the DNS settings live
- Sign in to the GreenGeeks dashboard and open cPanel for the account.
- Open Zone Editor and click Manage next to the domain.
Adding a record
- Click Add Record, pick the type, fill in name/TTL/value, then Add Record.
Editing or deleting a record
- Click Edit on the record, change it, and Save Record. Use Delete to remove.
Changing the nameservers
- Change nameservers at the registrar. If GreenGeeks is the registrar, use the dashboard's Domains section.
Gotchas at GreenGeeks
- Standard cPanel behaviour: the zone is only authoritative while GreenGeeks nameservers are in use.
After you save
DNS changes aren't instant. Resolvers keep the old answer until the previous record's TTL expires, so a record with a 4-hour TTL can take 4 hours to change everywhere. Use the Route Planner's live check to see what the world sees, and the troubleshooting page if it still looks wrong after the TTL has passed.
