Where the DNS settings live
- Sign in and open Websites, then Site Tools for the site.
- In the sidebar go to Domain → DNS Zone Editor.
Adding a record
- Pick the record type tab (A, CNAME, MX, TXT, SRV).
- Enter the name and value in the form at the top.
- Click Create.
Editing or deleting a record
- Use the three-dot menu on the record row → Edit or Delete.
Changing the nameservers
- Nameservers are changed at whoever registers the domain, not in Site Tools.
- If SiteGround is the registrar, open Services → Domains → manage → Name Servers.
Gotchas at SiteGround
- The DNS Zone Editor only applies when the domain points at SiteGround nameservers.
- SiteGround assigns account-specific nameservers — copy them from Site Tools rather than guessing.
After you save
DNS changes aren't instant. Resolvers keep the old answer until the previous record's TTL expires, so a record with a 4-hour TTL can take 4 hours to change everywhere. Use the Route Planner's live check to see what the world sees, and the troubleshooting page if it still looks wrong after the TTL has passed.
