Where the DNS settings live
- Sign in to the WP Engine User Portal.
- Choose the environment, then Domains to see what WP Engine expects.
Adding a record
- WP Engine gives you the target values — you add the records at your registrar or DNS host.
- For the root domain use the A record IP shown in the portal (or a CNAME/ALIAS to the wpengine.com hostname if your provider supports it).
- For
www, add a CNAME toyourinstall.wpengine.com.
Editing or deleting a record
- Edit the records wherever your DNS is hosted, then re-check the portal for a green status.
Changing the nameservers
- Only relevant if you opt into WP Engine's managed DNS; otherwise leave nameservers with your DNS provider.
Gotchas at WP Engine
- WP Engine will not issue an SSL certificate until the DNS records resolve to them.
- Adding the domain in the portal and adding the DNS record are two separate steps — both are required.
After you save
DNS changes aren't instant. Resolvers keep the old answer until the previous record's TTL expires, so a record with a 4-hour TTL can take 4 hours to change everywhere. Use the Route Planner's live check to see what the world sees, and the troubleshooting page if it still looks wrong after the TTL has passed.